We do not do refunds on products that are delivered in good condition. All items are sent to you at OUR cost. Hence why we are membership based. If there is something wrong with the product, we will gladly fix it, but we cannot offer refunds. No exceptions.
This Refund Policy is subject to change at any time, without notice. Please review the Refund Policy at www.LoveandMoonBoutique.com for any changes or updates.
Unless an item is returned because of our error, you will be responsible the shipping cost for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible or liable for returns that are not delivered to us or are lost in transit.
Please reach out to our support at firstname.lastname@example.org for our return address.
The following items may not be returned:
-- Perishable goods such as food, beverages, plants, and flowers.
-- Gift cards.
-- Downloadable software products.
-- Certain health and personal care items.
-- Essential oils.
The following items may be returned at our discretion for a partial refund:
-- Books with obvious signs of use.
-- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-- Any item that is returned more than 30 days after delivery.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Your bank’s or credit card issuer’s refund processing may impact the timing of your refund.
Late or Missing Refunds
If you haven’t received a refund after being notified that a refund would be issued, first check your bank account or credit card again and then contact your bank or credit card issuer. It may take some time before your refund is officially posted by your bank or credit card issuer.
If your bank or credit card issuer has not processed your refund after 30 days, please contact email@example.com